Advice and Support for all NHS users in Fife Do you have concerns or comments about your own or another's NHS experience? Independent Advice and Support Service can help you raise your concern. We can assist you to write letters, attend meetings with the NHS and can you give you advice at every stage of the complaints process. For free, confidential, independent and impartial advice, call For free, confidential, independent and impartial advice, Call 0845 1400 093 Provided by the Independent Advice and Support Service, part of Citizens Advice and Rights Fife.